With over 30 years of experience in the industry, Holiday Tours & Travel has gained a world of insight, expertise and knowledge - advantages that have made us a market leader in Asia	Beginning as a ticketing agent in 1972, we have expanded significantly into other areas of the travel business. Today, the Holiday Tours Group has 17 operating entities in 11 countries and over 700 staff. Our focus has always been on the quality of our people, and this has been the key to our success and growth. Highly experienced and knowledgeable senior managers and executives with proven track records are employed to manage our operations and spearhead new business development projects. Our insistence on service excellence and attention to detail distinguishes every facet of our business - a difference our clients notice immediately. Our growth plan covers all aspects of the travel industry. By selectively investing in specific products and creating an exceptional customer experience, we are able to secure a competitive advantage in all our market segments. We have strengthened our position through years of close cooperation with key industry partners, such as travel-related associations, national tourist organisations, airlines and hoteliers.	STRATEGIC PARTNERSHIPS Recognising that we share the same core values of customer service and a commitment to excellence in the industry, Qantas Airways, through its wholly-owned subsidiary, Qantas Holidays, acquired a major share in Holiday Tours & Travel in 1984. To further strengthen our range of services, Holiday Tours & Travel acquired Tour East in 1996, a leading regional destination management company that offers a very strong client base in Australia, UK/Europe, Asia and USA.
CORPORATE TRAVEL MANAGEMENT As experienced professionals in servicing corporate accounts, our team can ensure that your business travel requirements are met swiftly and effectively. We are able to deliver technological solutions such as MIS travel reporting that increase efficiency, while offering cost-saving measures such as identifying discount opportunities, and hotel and airline negotiations for the best possible rates. Our consultants develop a personalised relationship with your company that is based on your corporate culture and specific needs. Our dedication to creativity and our proactive and responsive culture mean that we are your partners every step of the way.
OUTBOUND LEISURE TRAVEL Outbound leisure travel is one of the Group's strategic business units and we are firmly established as a leader in this sector. We offer total flexibility in accommodation, mode of transport, sightseeing, choice of carriers and departure dates. Our wide range of travel products and strong representation in many parts of Asia make us an undisputed industry leader. As the leisure arm of Qantas Airways, we offer a variety of holiday packages that span the Qantas Airways' network, under the brand of Qantas Holidays. Under the Jetabout Holidays branding, we work with many leading Asian carriers to provide a powerful synergy that can greatly benefit our clients. We also represent some of the world's leading travel companies, such as Trafalgar Tours, one of Europe's top operators - in Singapore, Malaysia and Thailand. We represent Qantas Airways, Air Pacific & Jetstar in many parts of Asia. In addition to direct retailing, our products are distributed through a network of marketing intermediaries. With our high volume, we are able to pass on cost savings to our customers through better pricing and value-added services.
DESTINATION MANAGEMENT Operating under Tour East, our Destination Management division offers expert ground handling arrangements throughout Asia. Our experience and in-depth knowledge of the destinations form the foundation of our extensive selection of services and tour programmes. These include meet and greets, accommodations, sightseeing tours, lifestyle packages, regional tours, multilingual tour guides and transportation.
INBOUND LEISURE We offers clients proficient planning capability on ground arrangements for individual and group travel. What distinguishes us is our complete network and affiliated offices throughout Asia, which enhances our performance and enables us to provide a level of quality and optimum control that is second to none. Our guides and tour programmes have won rave reviews and awards from both travellers and the industry. Recent accolades, including the Best Singapore Travel Experience (Western) in the Tourism Awards Singapore 2004 and TTG Travel Award 2004 and 2006 for Best Travel Agency - Singapore, were bestowed in recognition of our innovation and creativity. INBOUND M.I.C.E In the highly demanding sector of Meetings, Incentives, Conventions & Conferences and Exhibitions, we offer the highest standards of professionalism and expertise to ensure the success of your event. No matter how extensive your requirements, we can create specifically tailored packages with an array of privileges for your clients. As a specialised one-stop service provider, we offer the widest possible range of venues, ideas and settings. Our services include event planning, hospitality desk, secretariat service centre, team-building exercises, outdoor explorations, theme parties, gift selection, companion programmes and extended packages to regional destinations.
The companies and services within the Holiday Tours Group complement each other and create an enhanced combined effect. The success of any business depends on providing a rapid and effective response to the needs of the customer. Our companies share this commitment, and all work to offer exceptionally high standards of business and customer care. We are constantly exploring growth and expansion opportunities while remaining committed to providing exceptional value and benefits for our customers, employees, shareholders and business partners. HEAD OFFICE Holiday Tours & Travel Pte Ltd 15 Cairnhill Road, #07-05 Cairnhill Place Singapore 229650 Tel: + 65 67347091 Fax: + 65 67323497 Email. sinadmin@holidaytours.net